Frequently Asked Questions

You're dealing with a real person, not a computer or website, so we listen to your needs and tailor the trip to you. In addition, we can assist you if any unexpected problems arise, and help you anticipate potential issues in advance. You don't get that kind of personal service and support when you book online.

No,our service is FREE and it doesn't cost you anymore to use us! Did you know that all travel transactions include an inbuilt commission within the price quoted - so however you book your travel, whether online, through us or with the supplier directly that price already includes a commission fee that's paid out, so why not book through us and get the best personal service you can for free.

Yes! Do you have an upcoming conference for your business, wedding abroad to be planned or social group event trip to arrange? We can organise it from start to finish for you, we're experts in planning, coordinating and executing, so let us take away the stress and worry for you, all for free!

 Adequate travel insurance is a condition of contract when booking with us. You must have a policy of insurance in place to cover you and your fellow travellers, it is recommended you take out travel insurance at the time of booking your travel, we can arrange with for you if required.

Yes! Majority of our suppliers allow you to make instalment payments to spread the cost of the travel at no extra cost.

Yes! Travel Made Simple is affiliated with Inteletravel UK - who are fully ABTA and ATOL protected, so you can put your mind at rest when it comes to booking a holiday through us.

Established over 30 years ago, Inteletravel is the oldest and largest host travel agency in the world and one of the most respected leaders in the travel industry. They have 60,000 home-based, independent travel agents working for them worldwide in more than 20 countries, plus, have hundreds of preferred supplier travel partner contracts in place.